In-flight burn compensation, serving tea
You have suffered an in-flight burn, and want to request compensation? The BCVLex team informs you.
The most innocuous gestures can sometimes have serious consequences. Luckily, with a good accompaniment, it is sometimes possible to obtain justice, even in these types of situations.
In-flight burn compensation: The Facts
BCVLex has obtained compensation of €3,250 from a well-known low-cost airline, for a client to whom one of the company’s stewardesses, in mid-flight, poured boiling tea down his back.
Our client suffered first and second degree burns, having to be treated at a hospital in the place of destination. They left a visible scar along his entire back.
Unfortunately, this event ruined the vacations of our client, who was traveling to the Canary Islands to enjoy a few days off.
In-flight burn compensation: What Are My Rights?
To assist our client, we carried out an assessment of his injuries in accordance with the Traffic Accident Scale, adding a claim for moral damages for loss of vacations.
The Montreal Convention establishes that the carrier, the airline, is responsible for the damage caused in the event of an accident to a passenger during the flight, embarkation or disembarkation. Even in the case of an in-flight burn.
In-flight burn compensation: How to face of the silence of the responsible?
In the absence of a response from the low cost airline to our extrajudicial requests, we filed the lawsuit before the commercial courts.
After the Court fixed a date for trial, the low cost airline finally decided to submit a compensation offer and, after arduous negotiation, the sum of €3,250 was obtained for our client; sum that he was able to collect quickly.