Freight transport, whether by land, sea or air, is an essential activity in our modern society. The transported products must sometimes travel long distances and always reach their destination at the scheduled time. Any unexpected delay can cause deterioration to the product itself – if it is perishable, for example – or delays in the recipient’s production chain, which can lead to significant material and financial losses.

Every unforeseen event that occurs during the transport of goods (be it a delay, a loss or damaged goods), must be carefully analysed by the corresponding operator and duly advised, in order to claim against those liable and/ or their insurers for reparation of the damages caused.